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Shipping Policy

We understand the importance of timely and reliable shipping to enhance your shopping experience. We take full responsibility for your order until it is safely delivered intact to your doorstep. Please take a moment to review our shipping policy:

 

Shipping Costs

We offer a flat shipping rate of $7.99 for all orders, or free shipping on orders over $75. All duties and taxes are 100% pre-paid by us, so you can rest assured there will be guaranteed no hidden fees upon delivery.

 

Processing Time

All orders are insured and carefully packaged.Please allow up to 1-3 business days for orders to be processed before shipping.During peak seasons or promotional periods, processing times may delay. We appreciate your patience during these times.

 

Tracking and notifications 

You’ll get a notification and tracking number via email when a tracking number has been created. It may take a few hours for tracking to show updates after a label has been created, depending on the carrier.Tracking page HERE.

 

Delivery Time

Estimated Delivery: 7-10 business days to most destinations.Delivery times vary depending on the destination of your order.

  • Note:Actual delivery may vary slightly due to seasonal peaks or customs.We are not responsible for any delays with carrier transit times.

 

Customs, VAT & Duties

A seamless experience is our promise. All duties, necessary taxes (including VAT), and carrier fees are pre-paid by us. You will never encounter hidden charges or additional fees upon delivery, regardless of your destination.

 

Returns & Exchanges

We hope you find beauty in every piece. If for any reason you are not satisfied, purchased items can be returned within 14 days of the delivery date.

  • Note: Final Sale items are not eligible for return. For damaged arrivals, please contact us within 48 hours for a complimentary replacement.  

 

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