Shipping Information

 

Processing Time

All orders are insured and carefully packaged.Please allow up to 1-3 business days for orders to be processed before shipping.During peak seasons or promotional periods, processing times may delay. We appreciate your patience during these times.

 

Tracking and notifications 

You’ll get a notification and tracking number via email when a tracking number has been created. It may take a few hours for tracking to show updates after a label has been created, depending on the carrier.Tracking page HERE.

 

Delivery Time

Estimated Delivery: 7-10 business days to most destinations.Delivery times vary depending on the destination of your order.

• Note:Actual delivery may vary slightly due to seasonal peaks or customs.We are not responsible for any delays with carrier transit times.

 

Customs, VAT & Duties

A seamless experience is our promise. All duties, necessary taxes (including VAT), and carrier fees are pre-paid by us. You will never encounter hidden charges or additional fees upon delivery, regardless of your destination.

 

Returns & Exchanges

We hope you find beauty in every piece. If for any reason you are not satisfied, purchased items can be returned within 14 days of the delivery date.

• Note: Final Sale items are not eligible for return. For damaged arrivals, please contact us within 48 hours for a complimentary replacement.  

 

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